Terms and Conditions
Welcome to Muslim-Shop.com. Muslim-Shop.com provides access to the Muslim-Shop.com website (the "website") and sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the Muslim-Shop.com website. By using the Muslim-Shop.com website, you signify your agreement to be bound by these conditions.
In addition, when you use any current or future Muslim-Shop.com service (eg: Wishlist), you will also be subject to the guidelines and conditions applicable to that service.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the My Account area of the website.
Muslim-Shop.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Access to Muslim-Shop.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
License for Website Access
Muslim-Shop.com grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Muslim-Shop.com. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Muslim-Shop.com without express written consent. You may not use any meta tags or any other "hidden text" utilising Muslim-Shop.com’s names or trademarks without the express written consent of Muslim-Shop.com. Any unauthorised use terminates the permission or license granted by Muslim-Shop.com.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Muslim-Shop.com as long as the link does not portray Muslim-Shop.com and their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Muslim-Shop.com logo or other proprietary graphic or trademark as part of the link without our express written consent.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Muslim-Shop.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
to cause annoyance, inconvenience or needless anxiety
Reviews, Comments, Communication and Other Content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Muslim-Shop.com reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you grant Muslim-Shop.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Muslim-Shop.com the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Muslim-Shop.com, including the execution of deeds and documents, at the request of Muslim-Shop.com.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Muslim-Shop.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Mslimbase.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Muslim-Shop.com for all claims brought by a third party against Muslim-Shop.com arising out of or in connection with a breach of any of these warranties.
Because Muslim-Shop.com lists a large amount of products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Muslim-Shop.com operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately. Once Muslim-Shop.com has been notified, Muslim-Shop.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
Copyright and Database Rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Muslim-Shop.com, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Muslim-Shop.com and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Muslim-Shop.com and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without Muslim-Shop.com's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Muslim-Shop.com's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Muslim-Shop.com's express written consent.
Muslim-Shop.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately.
When you place an order to purchase a product from Muslim-Shop.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
Returns, Refunds and Cancellation
If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the amount of the product. The postage charges though will not be refunded.
To return an item you will have to contact us in writing within 24 hours of receiving the item. After we have reviewed your correspondence we will send you a refund authorization after which you can send us back the goods. Goods must be returned in an ‘as new’ condition. The ‘as new’ condition will be determined by us.
A refund cannot be provided on certain products due to manufacturer’s limited warranty. These products are
· Audio and Video material
· All other educational goods
· Where ‘educational goods’ will be determined by us
Cancellation of goods cannot be made after goods have been dispatched. Please contact us immediately to avoid any inconvenience.
We aim to dispatch your goods within 24 hours of receiving your order. However this might not be possible all the time. We will contact you when we dispatch your item so that you can estimate the time of arrival of the goods.
The estimated delivery times are as follows:
Within UK – 1-3 working days after dispatch
Within Europe – 3-5 Working Days after dispatch
USA – 7-10 Working Days after dispatch
Rest of the World – 10-25 Working Days after dispatch
Working Days – Monday-Friday excluding any bank holidays
Pricing and Availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
The default transaction currency is Great Britain pounds, however the customer can select US Dollars or Euros for estimation purposes.
Customs and Export Restrictions
When ordering goods from Muslim-Shop.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Muslim-Shop.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
It is your responsibility as the importer to be aware of any export restrictions in your country.
Value added tax is inclusive in all products where applicable.
Muslim-Shop.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Muslim-Shop.com only with the involvement of a parent or guardian.
When you visit Muslim-Shop.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Alteration of Service or Amendment to the Terms and Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition
Events Beyond Our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Muslim-Shop.com is our web name and is owned by Silverline. Our trading company.
You can also E-Mail us by using the Contact Us link on the main page
Nothing in these terms and conditions affects your statutory rights as a Consumer.